Businesses that want to gain a competitive edge are turning to automation to improve processes and address labour shortages. However, automation must be undertaken strategically, with an eye toward employee experience as well. This Forrester report examines some of the top trends impacting enterprise automation in the year ahead.
Chief technology officers and IT decision-makers will benefit from the expert analysis and statistics in this report about the role of automation in the post-pandemic era and the importance of accelerating automation initiatives.
After viewing this report, readers will understand: