The healthcare industry has encountered a massive shift in the last few years, adopting new technologies and entering an era of connected care. COVID-19 accelerated this shift, and, at the same time, front-line workers were impacted by staffing shortages, increased burnout and pressure to keep up with drastic changes in how they provide care.
Patient expectations have also shifted — and, as their needs continue to evolve, so does digital transformation across the sector. Fortunately, the latest point-of-care tools help healthcare organizations understand the experiences patients seek and enable the front-line workforce to prioritize their needs at every moment of the patient journey.
You can create a meaningful, innovative digital experience that helps you meet patient expectations, achieve greater satisfaction and empower providers to deliver better care by adopting key healthcare technologies that deepen your interactions with patients.
Patient administration goes digital
Transforming the patient experience starts with digitizing administrative tasks. By transforming processes like appointment scheduling, check-in, payment and test results, you'll minimize patients’ stress and enhance their comfort and confidence.
Healthcare organizations that adopt patient engagement technologies such as patient portal technology and electronic health records (EHR) report a more streamlined care journey where patients enjoy benefits like:
- Online scheduling and registration
- Anytime, anywhere access to test results
- Payment and benefit tools
- Simplified form completion
- Efficient referral and prescription refill requests
- Secure Q&A with their physician
Telehealth for greater patient satisfaction
Telehealth is driving greater patient satisfaction, and it’s expected to climb to $194.1 billion in market value in 2023 thanks to its accessibility, convenience and low cost.
A desired option for countless patients, telehealth will continue to revolutionize care for years to come. By providing easy-to-use telemedicine services, you'll deliver anywhere care and boost satisfaction rates thanks to :
- Convenience and efficiency
- Early and timely diagnoses
- Avoiding preventable hospital readmissions
It's easy to see why many patients prefer virtual care to in-person experiences — and how integrating the latest telehealth tools can positively impact patient outcomes.
Strengthening care delivery through RPM
Remote Patient Monitoring (RPM) keeps patients and providers in touch regardless of location. It provides more opportunities for improved communication, allowing you to coordinate treatment easily and manage care from afar.
RPM includes everything from handheld connected medical devices such as digital blood pressure cuffs, glucose monitors and health apps to online platforms that allow patients to access their personal data in one location that their provider can review. These unique tools:
- Improve clinical decision-making
- Increase access to care
- Optimize staff efficiency
- Cut downtime, costs and resources
With state-of-art RPM technology, patients are empowered to engage in their care journey and strengthen their relationships with providers, which boosts satisfaction and increases loyalty.
Healthcare experts on your side
Insight helps you and your patients thrive with technology that enhances both in-person and remote diagnoses, collaboration and care without putting essential data at risk.
We're here to serve as your technology partner — offering targeted tools and guidance to create an innovative digital experience that meets evolving patient needs.